The year in review

Before writing this piece I googled “Hubris”. I hope I’m in the clear. As ever, your thoughts on this and everything welcomed in the comments.

It seems appropriate to write this now, sat on a train back from London, almost exactly a year since I created the Pie Sharers Guild website sat on the same train. I have leant a lot, so wanted to take time to reflect and share.

I think most folk know that I work in ‘the system’ and have observed its flaws from the inside. To be fair, I must have contributed to those flaws at some point. The past year has given me a better understanding of how the system is broken. A view that has been repeatedly validated by peers and professionals. Luckily, its also given me a better understanding of how we can fix it.

The Guild established in frustrated response to lack of opportunities to shape important developments. Plus a sense that current ways of working were no longer fit for purpose. This year I’ve learnt exactly how and why this is the case: our institutions and governance were created for a different era. Most struggle to grasp the paradigm shift to the Information Age. But we are past there now, and into the Networked Age. Yet they have immense momentum and the old ways still hold sway.

The Guild is a peer institution: a networked way to harness and provide a voice for dispersed skills, experience and capacity. It can act as a foil to the old institutions, whilst helping them adapt and innovate.

The other broken bit of the system is the way things, (projects, buildings, the dreaded initiatives etc) are developed. They are rolled out to face the public blinking in their whistles and bells festooned glory. Only to find the public wanted hooters and gongs. The sooner you can expose stuff to the folk who will use it, the better, as you can learn and adapt to meet their real needs. Yet the traditional approach is keep everything under wraps, waiting for the grand reveal of the latest White Elephant.

Recently, at the last minute, I found out about the Nesta Bright Ideas research fund. I cobbled together the couple of pages required for a bid, which joined 268 other bids in the round file, as they only funded 2 proposals. But it proved instructive as I thought about what we could do with a couple of grand:

  • A hack or unconference to outline some alternate civic possibilities.
  • A more functional website, providing a library of knowledge and resources, with space for discussion and hopefully argument.
  • Paid social media ads for a crowdsourced campaign to move beyond hollow #time4growth rhetoric.

I’m sure at least a couple of readers are now thinking “You don’t need funding to do that” whilst a couple of others are thinking “Oh, shame. That sounds like something I would have enjoyed being paid to do.” But to be honest, I was as interested in getting Nesta endorsement for the Guild as I was the funding.

A couple of years ago I attended the Futureverything festival where I heard city systems and design thinking guru, Dan Hill, speak. I’ve since delved into Dan’s work, particularly his Brickstarter manual and the excellent book Dark Matter and Trojan Horses. The book explains how much design-thinking, heralded as the new-way saviour, fails to engage with the ‘Dark Matter’ that pervades society. Rather, it satisfies itself with a series of installations on the tip of the iceberg, failing to grapple with meatier issues lurking below. He concludes that innovations must be carried out from a position that is part inside, and part outside, the old institutions. The consultancy model, he argues, never sticks around for the long-run wrestle needed to deliver real change. Which is neat, as that seemed to be the conclusion we reached from discussing the Guild. Much as the institutions frustrate, they need to be engaged and changed.

The route to achieving that change lies in establishing a process that gets its hands dirty doing stuff. Dan calls this a Trojan Horse or Macguffin. This ‘stuff’ provides an opportunity to engage and mould the Dark Matter.

So, how do we do stuff?

There are a couple of routes we can explore. One is to pretend we have been invited to bring our diverse talents to bear on existing opportunities. One that springs to mind is the Leeds Business Improvement District (BID). This process has resolutely refused to engage with the networked age. ‘Consultation’ has via PDF & email, plus a few closed shop meetings, with nary a whiff of co-creation or collaboration. Why not ‘Hack the BID’? Impress with the scale of our ambition and the creativity of our approach, to win a slice of the pie?

An alternative would be a less constrained approach which uses data, experience and insights to provide jumping off points on which to focus action. This was the original sketch of how the Guild would work and is an approach that could work well in partnership with established platforms like the Leeds Data Mill.

Whichever approach we choose, in 2015 the Guild should aim to establish a portfolio of prototypes. By learning from these, we can begin to demonstrate our potential and progress our understanding of the Dark Matter.

Run What You Brung

Via open approach, not dictated maxim or cash lures, the Guild has begun to to draw on the talents and expertise of founder members in shaping it’s evolution.

The two events that followed the General Assembly have been self initiated gatherings, brought to life by Guild members with talent to spare. As a reflection on how organisations emerge, this could not be more fitting and is definitely a trend to continue.

The first session, facilitated by business analyst Georgiana Mannion, took us back to why we needed a Guild. This proved illustrative, and the discussion drew out a number of shared reflections on why: largely a frustration at the level of creativity, innovation, transparency and involvement in the the city’s development. It also directly led ACTIONS, including the follow on event…

Alejandro Arnes, also a business analyst, offered to host what he termed a ‘story telling workshop’. This is a huge under sell. What transpired was a masterclass in articulating left and right brain thinking, via well established, though dramatically different techniques. Best of all, the safe place to work established by the Guild enabled him to share a technique he’d never used before with professional clients, to unanimous acclaim. The insights on the night were fascinating, and all participants left with homework which will be shared once its all done (hint, hint).

Big thanks to both for their contribution. Along with a sad ‘au revoir’ to Georgiana, who is following her heart to the other side of the world.

These two events enabled enormous conceptual and practical leaps forward. Where the Guild will go next, as we make further inroads into the talents of founder and future members, can only be an exciting place.

So what will you brung?

Post Script: It’s probably no coincidence, that these meets took place in some of the most ‘open’ venues in Leeds: the Open Data Institute, which wears it’s ethos like Ronseal, and Wharfe Chambers, the not for profit workers co-operative bar & venue.

A leg up for the Little Guy, part 2

This was posted as a response to the previous post by Tony Ereira, but merits it’s own post:

Coming to this as someone with a background in the serene and pretty (-not) world of investment banking alongside several dalliances en route working with creatives (inc. co-launching a local record label last year), it’s always struck me how indie companies either shrink, are horribly embittered (often with good reason) or incredibly naïve when it comes to conversations about raising money. I get it that it’s often dull but why should anyone slip us dosh unless they believe in us and we convince them it meets their own criteria?

Maybe LEPs are (part of) the solution but just looking at them strikes me as a little narrow…..

I was hoping that via the Guild I’d get a better understanding of the problems that Leeds’ brilliant indies have when it comes to ££ so I could put my background to use and help. I don’t have a big pot of cash but I’m wondering if I can help to craft some solutions.

Be really good to know what it is that folks need… don’t want to put words into mouths but help with industry-specific grants, bank loans, crowd funding, LEPs? There are tax incentives (EIS/SEIS) that no-one seems to have heard of that can be incredibly valuable when you, loved ones or that elusive wealthy supporter is putting some hard-earned into your dream. Maybe there’s even scenarios where applying as a group/slate for funding might sway a funder eager to spread their risk?? Or is it the more practical issues of preparing business plans/forecasts?

I know nothing about it but like the BID idea….be good to talk to anyone with first hand experience of the process.

Don’t know the answers but eager to hear the issues….if there’s appetite to do so I’d be happy to set up a meeting soon to air all this

A leg up for the little guy*

Following the last blog a couple of people have said they would like to expand on how we can help little guys: small indie businesses, access cash from the likes of Local Enterprise Partnerships. Since I (Tim) work for a LEP, I figured I ought to rise to the challenge.

The simple answer is it will be hard. They may look like the masters of green and verdant lands, but funding for economic development has dried up considerably since the noughties bubble popped. What funding they have is either for big capital projects, or strongly tied to GROWTH. Which basically means you have to generate jobs. Ones that you can show to the bean counters. Which is hard.

So, what to do? 

Make a great case for how we could create jobs, eventually, via circuitous routes. We have a strong argument that little guys: indies, arties, foodies, creatives etc, make cities great places to live and work which means people and businesses will move/invest there. But the direct link to jobs is a hard one.

Alternately, we can look at other sources of funding, not so constrained. One example being mooted in Leeds is a Business Improvement District, where businesses are taxed a little more to provide a pot of funding to improve the city. This could be used to do a financial juggling act and use revenues from corporates and chains to back the little guys who make the city vibrant and thriving. Small businesses lack the economies of scale, the back office marketing, HR and accounting support and the management development programmes. So competing for the little guy is hard. By being creative we could level the playing field, say by providing these services, or offering a Business Rate rebate for indies. The more traditional BID approach is to use funding for events that attract folk or for streetscape improvements.

Or we could drill into what it is that indies have problems with, and help them address that by seeking out specific help. There are funds out there to help with waste minimisation (exciting huh?!) or training, which creatively cast could prove useful.

Underpinning most of this. there needs to be an Open approach, where the little guys are enabled to identify their own issues, and helped to solve them. Which may or may not involve funding. There is some EU funding due sometime in the next year to support “Social Innovation” which could help provide the systems and support to investigate this. It could even fund some solutions.

The thing we can’t do is rock up and say “Give us some cash for the little guy” without having a clear understanding of what we want to do with it. Chasing money ultimately get’s no-one anywhere, and funders are smart to it. More discussion to be had on how the Guild can grease these wheels.

*Title unashamedly stolen from the ace Makeshift Studio who seem to have moved on in their taglines, to the less esoteric ‘we make tools for startups’

What the Hell is it?!

Ok, here goes, lets get practical, what is the Guild? I (Tim) have been wary of pushing my own views about what the Guild ‘should’ be to enable an open discussion about what it ‘could’ be. However, following our various discussions I’m increasingly confident I can articulate something that isn’t solely a personal vision. Its also becoming apparent that the things we’re talking about are similar to emerging, and emerged, approaches elsewhere.

Open Innovation Hub

Work is changing. Freelancing is becoming the norm, particularly amongst creatives and innovators. At the same time, corporates have moved away from vast in house R&D teams, now looking to ‘buy’ innovation: at one extreme this means buying out start-ups, at the other it means buying in creativity and innovation from freelancers or using them to liberate internal innovation.

The Guild can usher in a meta-agency, allowing members to swarm on issues and challenges. With Open Innovation, Service Design and Business Analysis as a core, these practices create a bridge between problems and freelance problem solvers in the Guild.

Some would call this an Adaptive Lab

Ah ha! So, it’s an agency in Emperors clothing?

Yes, and…

Civic hub

Collaborating to sell an Open approach to solving corporate problems is something that many Guild members want to do. However, it’s not just The Man that wants creative solutions to gnarly issues, and the Guild isn’t just about putting pie on the table. Cities, communities and their public sector guardians are increasingly looking to harness external skills and expertise, particularly now austerity measures are forcing a rethink.

There is also a desire for more fulfilling lives than simply spinning the hamster wheel until you die. The name ‘Guild’ harks back to when cities were shaped by the local business community. At its heart is a striving for the greater good of the local economy, and each other. So, there is a civic space where the Guild can step up and contribute, via the contributions of Guild members and by making space for Open innovation and bottum up economic development.

Glasgow have it Openly going on 

OK. Right. So its an Agency and a civic collective.

Yes, and…

A platform for learning stuff together
I (Tim) have learnt so much from exposing myself to talented people and ideas, from Playful Leeds to the Do Lectures to GovJam. Lets make more of opportunities for learning and connecting (Note: make more of, not make more).

And…

A voice for the little guy
In the new economy, power is not solely vested in institutions. The Guild provides a voice for the little guy. That is not to say we will speak as one on all things. Rather that, through the Guild, we can speak in our own authentic voice about things that matter, like making a crowdsourced, alternative, vision to this, in the “Yes and…” spirit.

So…

A recipe for success that doesn’t try to boil the ocean
We have the skills. Given a day’s collaboration and we could hack together a minimum viable thingabob. We have the knowledge and contacts. Having established what we’re going to do, we can make it happen.

The thing to avoid is one of my fave bits of feedback from #pieshare1 “Don’t try to boil the ocean”. We can’t all do everything. But, we can band together in teams to work on the bits that really interest us. Together, we are legion.

A unifying theory

Small things, loosely joined

I (Tim) have heard a variety of different interpretations of what the Guild could/should/shouldn’t be. Whilst these haven’t been mutually exclusive, the lack of single focus has made shared understanding difficult. However, if we think of the Guild as a cluster of “small things, loosely joined” we can start to see how it can be many different things in the same spirit, or ‘loosely joined’. Its fitting that this epithet was coined as a unifying theory of the internet, as our approach is underpinned by the disruptive practices blown white hot by this enabling technology.

Some ‘small things’ currently being ushered into being, include:
a storytelling workshop,

a crowd-sourced short film articulating our response to the #time4growth film,

an Independent Economics club, starting 21st October, 6pm – 7.30pm in Wharfe Chambers Leeds. Contact Andrew Wilson for info.

Some ‘BIG things’ are also starting to emerge, more on those next post.

Small things drive an Open approach

A story telling workshop and an economics club. Isn’t that twee!

Well, no. They provide the foundations for change. The Guild needs to think big. A lack of ambition will be it’s undoing. However you can’t build big without solid foundations.

I know from feedback that some folk have been disappointed at the lack of a ‘big thing’ and that many aren’t interested in small scale ‘noodling’. However, to ruthlessly pursue one big thing from the outset would blind us to opportunities that emerge over time. This is why the Guild has not started out with an aspiration for it’s own premises or to chase specific funding. Those things may happen, but they need to happen for the right reason. Far from being noodling, the small happenings don’t stand alone, they have a purpose and a direction towards bigger things, whilst providing the disruption and uncertainty needed for a truly open approach.

Loose joints

The small things mentioned above are an opportunity for Guild members to learn together and share knowledge, which seem to be emerging as some of the ‘loose joints’ that connect the Guild. Other connecting values, such as Open, Independent, Creative, Collaborative, Lean, are already being touted on the Guild website. Whilst values such as Trust and Generosity are also being suggested as important to Guild members.

Above all is a sense of the Guild being grounded in civic space. Whilst the exact meaning is fuzzy it suggests that the Guild should provide it’s members a way of getting more from the place they live and work, and a way to contribute more to it. There is a kind of circular economy thing here, the more we can put in, the more we can get out, and vice versa.

“The purposeful city works at it’s purpose.

The citizen of a purposeful city is actively engaged” 

Quote from The Purpose City report.

#pieshare1 dusted!

Looking back on our Inaugural General Assembly I (Tim) took away a few lessons:

There are some great people out there. Which was needed to give structure to the open discussion sessions. Thank you. Perhaps in future we need more pre-planned facilitation.

There is a LOT of work involved in a relatively simple event like that, especially involving pies, beers and venues doubling as building sites. Probably best not to always do that. Even organising speakers probably isn’t necessary for many events. BUT the Skype presentation from Roland seemed to work well, despite it running on a 3G dongle!

The caterers kindly gifted the whip round back to the Guild the following day. But it did look like we’d have to make up the difference between 40 people who signed up and the 30 that attended. In future, to avoid any misunderstandings, we probably need to swallow online platform fees and pay for food like that in advance, or be clear with providers what the dealio is.

Had the weather been unkind, it could all have gone horribly wrong, as the soaking wet tables the next morning showed during tidy up. So: cool venue, but it could have been our undoing.

We still need to work through much, but the fact that folk have come forward to run future sessions on ‘why’ a Guild and look at how to put pie on the table, is a great indication of the willingness.

Finally, it seems some attendees expected it to more pre-ordained and less of a ‘lets see where this takes us’ affair. Whilst the nature of the evening may have therefore taken some by surprise, that can only be a good thing. It shows this is open. But tolerance to aimless ‘open-ness’ will be short lived. So at some point the ‘why’ and the ‘how’ will need to be agreed, so we can get on with being open and innovative about the ‘what’.

Good times ahead.

Doing Better Things

One of the roles of the Guild may be to offer inspiration (though there is plenty inspiration out there if you look for it, maybe our role is to make the most of that). Either way, you could do a lot worse than listen to the ramblings of Mark Shayler, eco innovator, authorDo Lectures founding partner and one half of Leeds own Good for Nothing Chapter.

Mark has a particularly memorable line that he often unleashes “Dont do things better, do better things”. Not that the Guild isnt interested in helping members do things better, but that notion of doing better things has some real traction. Yes we all need to put food on the table, that’s why its called the Pie Sharers Guild, the essence is growing the pie and ensuring members can get a slice, but really, what does “Do better things” mean to us? What could it mean for Leeds?

Have a ponder whilst marvelling at how Mark seems unable to spout on-stage, without throwing in a knob gag.

Avoiding the tyranny of the institution

Heres the challenge: how do you move away from the top down tyrany of the institution, whilst remaining effective at getting stuff done? Does the answer lie in the methodology of famously successful game developers Valve, creators of the groundbreaking Half-life, Portal and Counterstrike games and the leading game distribution system/community Steam? Here is an organisation that gets GREAT stuff done and yet operates in a non heirarchical manner. There are no managers. No one reports too anyone else. They focus on recruiting great talent, then let them get on with the job of coming up with ideas, building teams and shipping great products.

valve_method_to_working_without_a_boss

 Their commitment to openess means its no secret how this is done. They’ve published their employeee handbook for all to see. It makes fascinating and enlightening reading. They clearly place great emphasis on recruiting talent. That demands some reflection if we’re serious about establishing an effective Guild. Its also not without critiscism, with disgruntled ex-employees pointing out it’s not all sweetness and light, and from some perspectives looks a lot like a high school full of hormonal teenagers.

However, the idea of anyone being able to pitch an idea, and make it happen if they can build a team of colllaborators to help make it happen, holds out real promise. Could we do that?

If so, how? Answers on the back of a beer mat or a pie stained tablecloth.

Laura Wellington on Leeds Indie Bikes

Most readers will be well aware that Laura Wellington is one half of the team behind Duke Studios. If she’s tapped you up to help the Guild in its prototype stage, you’ll also be aware she’s been a Guild supporter since the idea was first floated. Her work with the Leeds Indie Bikes campaign is a perfect example of the innovation and collaboration that happens when there isn’t an ‘institution’ driving the agenda. We caught up with her to check her post campaign exhaustion levels and thoughts for the future. Capitalisation is all her own work…

Why did you create Leeds Indie Bikes campaign?

We had lots of really exciting ideas for show-stopping things across the city on the lead up to the big race, things which would highlight the amazing talent that we have in the city. We applied for funding from the Cultural Festival but weren’t successful, so we then tried to get support from big corporates in the city, but again we were unsuccessful. So we decided that we had to come up with an idea that we could complete in Duke Studios utilising just the tools, talent and resources that we already had. After a couple of pints in Outlaws Yacht Club we came up with the idea for #Leedsindiebikes. We would create 120 vinyl bikes, each would be supported by an independent business, their business details would sit alongside the bike and those bikes would then go out in prominent locations across the City on the lead up to and during the big race to highlight the excellence and versatility of the Independents in Leeds to both visitors and locals. Leeds Illustrator Tiger Tea had already created 150 vector bikes for another project so we were lucky enough that she let us choose 24 designs from that collection to use for the #leedsindiebikes. She is also doing an amazing crowdfunder which utilises the original full colour designs – You can check it out and support the campaign here

Image

What’s been the best moment so far? 

Would it be cheesy if I said that from the moment we put up the first Indie bike there has been nothing but good moments? Literally the reaction has been overwhelming from both the businesses and the general public; people have gone mad for the bikes. The process of installing them turned into a big adventure with people excited to see them coming and then hunting out where their bike may be before we put the maps live. Then seeing all the tweets between businesses saying that they were going to pop in and see their bike and say hi to that other business – the connections that are being made are fantastic – it’s the type of “ice breaker” (we hate business bullshit) that Duke Studios 100% supports and loves seeing happen.

Has it worked out as you expected?

It hasn’t, in both a negative and positive way. In the design studio side of Duke, if you think of an idea and the whole team isn’t fully behind it, you have to take on that project yourself until it gets to the point where you’re in a heap – only joking but not far off. I didn’t expect for the website, sales and production to take so much time. The bikes probably should have cost 3 times the amount they actually did, and took so much time that right up until the day before the project all came together, when we had all repeated 10 different processes 120 times, the team feeling was of annoyance and despair. On install day that all changed and from putting up that first Indie bike the spirit lifted and the team had the best time being together out in the City, meeting everyone, getting lovely treats on the way and feeling the pain of walking 20 miles together, so in a way it has brought the whole Duke team closer as well as the independents in Leeds, which I would never have expected to happen.

Did you ever wonder what you were doing?

A LOT

Now you’ve pulled together a fab network of some of Leeds’ most distinctive indie entrepreneurs, do you think you can do something else together?

YES

If so, what?

Well we’re not sure – we know that from the reaction from the businesses and general public that this type of thing is really popular in Leeds. There has been lots of amazing conversations, remarks and suggestions. Rob Greenland went as far as to suggest that the project could potentially mark the start of something like the Bristol Pound (which completely goes over my head but I know is really exciting). We heard so many amazing stories on our install journey that we want to get them out to everyone, so we’re thinking about how that could happen too and we just want to continue the incredible feeling that this project has ignited in Leeds. I’m currently plugged in listening to Sebastien Tellier –  La Ritournelle answering these questions after having a really, really great conversation about what this could turn into with Ross Featherstone (Refresh Interactive/Food&/Trestle) and it all feels a bit orchestral plus all the words that fall under exciting in the thesaurus

What have you learnt from setting it up that would be useful to share with other folk who might have similarly crazy ideas?

If you really believe in an idea and even after your closest peers tell you it’s going to be a time-consuming, painful nightmare you still feel really passionate about it, then go for it!

Thanks for fitting us into your hectic schedule Laura!!!